Client Relationship Management is all about knowing your company's customers and managing your interactions with them in an efficient manner. It involves the application of technology to synchronize, automate and organize client and customer activity for retail, e-commerce, sales or marketing purposes. There has been a significant rise in the number of online customers over the past decade owing to the widespread use of Internet. Customers of today have more choices, more options and more information on products as business enterprises make every possible effort to efficiently cater to these demands and requirements of their consumers. Harnessing the right set of tools and technologies is essential for reaching out and connecting to a wider audience. These tools would further allow businesses to understand their buying behavior that in turn can lead to re-aligning as well as customizing their services.
Clavax enables enterprises in utilizing the power of SMAC social, mobile, analytics and cloud computing solutions combined with agile, scalable and customizable solutions to help them cater to their consumers, better! Some of the advantages of having a Client Relationship Management tool is to facilitate your business to achieve the following:
SalesForce: A cloud-based Customer Relationship Management application that allows companies to innovate, drives sales, improves productivity, reduce infrastructure costs and increase revenue from sales. We have a certified team of developers and analysts to provide you technology solutions centered on the SalesForce cloud platform.
Analytics Platform: Our analysts offer a comprehensive analytics tool to empower business houses with formulating sales and marketing decisions using data-driven inputs.
Integration Services: In view of the increasing consumer demands, market competition and complexity of businesses have made it imperative that CRM solutions be implemented with respect to mobile devices and social media. We have ready-to-use as well as customizable modules to fit into your current business requirements so that you can enhance your consumer connect.
Flexible Reporting Solutions: The CRM solutions provided by us are designed to provide ready access to user data, records and other history in an intuitive and interactive manner through a secure and encrypted process.
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