Privacy Policy

We value & protect your privacy

Introduction

Clavax and its affiliates are committed to respecting your privacy and choices while using our website. The privacy policy is aimed to outline our online data protection practices when you share any information with us while sending mails to us or searching for information on the website. We reserve the right to update this privacy statement at our discretion without prior notice and encourage you to check this section from time to time to be aware of any new changes. We ensure that the information we collect is protected in a safe, secure, and responsible manner to avoid any misuse.

Data We Collect

We only collect data that is essential to allow you to use our website or contact us, and only to the extent specifically mentioned in this Policy.

  • Information you provide

    We collect data that you provide us like your name, phone number, e-mail address, data about project requirements, and other information that you choose to share when you contact us via email or the contact form.

  • Information we obtain

    We collect content and other information you provide while using our website such as comments you post on our blogs, information you submit when you participate in our surveys/polls, and other data through our social media platforms. We may also collect browser version, OS type, pages you browse on the website, date and time of your visit, exit pages/URLs, domain names, and location information associated with your IP address.

Cookies

Cookies are small files that are stored on your computer containing data related to your first visit to our website. This helps to analyze web traffic keeping track of all the web pages you visit and other information you’ve shared such as name and interests. We use cookies to understand site usage and improve the content/offerings on our website helping us provide you a personalized experience. If you do not want the information to be collected through cookies, you can opt-out by changing your browser settings to not accept cookies.

We also have website links to many third-party services and use third-party tools having the privacy policy different from us and we assume no responsibility for their compliance. The third-party tools we use cookie

  • Google Analytics

    We use Google Analytics to collect data related to the IP address, device/browser, and on-site activities to analyze and report statistics about your web interactions, aimed to enhance user experience. To understand how Google Analytics handles your data, read the privacy policy here https://support.google.com/analytics/answer/6004245

  • LuckyOrange

    We use Lucky Orange to track usage of the website through information such as clicks, curser hovers, scroll depth & more. We may also collect information like sessions to track your behavior across the web platform for a better user experience. To understand how Lucky Orange handles your data, read the privacy policy https://www.luckyorange.com/privacy.php

  • Zendesk/Zopim

    We use Zendesk customer support to interact with our website visitors and collect information to know every individual better while understanding their needs & requirements for the delivery of better customer service. To know how we use Zendesk, read the privacy policy here https://www.zendesk.com/company/customers-partners/privacy-policy/

  • Kentico

    We use Kentico software as our web content management system to work with content in the best possible way and provide the finest user experiences. To know how we use Kentico, read the privacy policy here https://www.kentico.com/privacy-policy

External Tools
  • MailChimp

    It tracks how much traffic promotional emails bring on our website along with information to track if an individual email is opened by any recipient to find out the click rates and improve engagement. To know how we use MailChimp as our email marketing tool, read the privacy policy here https://mailchimp.com/legal/privacy/

  • Social Plugins

    We have linked our website to many social media platforms for more engagement and visibility. We encourage you to check out the privacy policies of the social platforms we use: Facebook, Twitter, YouTube & LinkedIn.

Usage of Data

We process your data by way of collecting, organizing, storing, using, structuring, altering, retrieving, consulting, aligning, or erasing. We may transfer your information between locations of Clavax to the extent permitted by applicable data protection laws. We may also disclose your data to some clients for business engagement or confirm the high level of skills of our team members to agencies, concerned authorities, or other external service providers on a “need to know basis” to improve & maintain our services.

What You Can Do
  • Unsubscribe from our mailing list to stop receiving any communication

  • Share no information by not filling up the form or not using the chat support

  • Change your consent earlier provided for any specific use of your data

  • Contact us at info@clavax.com for any queries regarding this Privacy Policy

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