Voice is the new interface. The AI-powered digital assistants are smart assistants that let us use other devices by just talking to them. Both Apple’s Siri and Google Assistant, offer a completely digital infrastructure which is controlled by them.
These AI assistants carry out a range of tasks, from scheduling reminders to fixing up appointments with simple voice commands. It retains voice interactions and personal customer information which improves the user experience. Witnessing the continuous advancements, app building companies are focusing on more advanced cognitive computing technologies, allowing a virtual assistant to follow multistep requests and perform complex tasks, smartly and efficiently.
Siri – Apple’s Intelligent Personal Assistant
In 2010, Apple acquired Siri as a native feature of iOS devices. Since then, it is successively improving year by year. Rather than just responding to spoken questions and presenting relevant information on the home screen, now it also helps users by dictating text messages, reading received emails and performing a variety of other tasks.
Google Assistant – Google’s Voice-Controlled Smart Assistant
First unveiled at Google I/O in May 2016, launched on the Google Pixel Smartphones, brought it to Google Home and Wear OS, and now it is rolled out for all Android Phones. It smartly fetched all the valuable information like where you work, meeting locations, favorite restaurants, sports you like, climatic conditions, and much more thus gives you personalized information that matters to you.
Let’s look at how Siri and Google Assistant perform in different spaces.
Nowadays, you don’t search but just ask a PC. So, while asking questions to Google Assistant or Siri, you will find Google Assistant offers more accurate and relevant information. It is supported by Google Search Engine capabilities, thus refers to the context and source website of the data. Sadly, for Apple, Siri fell behind than Google Assistant in terms of answer attempted and accuracy.
2. Music and Podcasts
This one is uncertain. Music should be a strong suit for any smart digital assistant. As both have its own music services and Google Assistant is also tied with third-party offerings. Again, Google Assistant is simply considered better as it also uses YouTube or Google Play Music to play the music for you! However, Apple’s Siri gives an ambiguous response as it doesn’t play music until you have a music subscription of $9.99.
3. Communications including E-mails and Messages
Sometimes, you are driving a car and want to send an email to someone on your contact list. Fortunately, both the AI assistants now include features that put you in touch with your contacts. However, Siri will win this completely. With Siri, you can know complete information like, what number of unopened emails since you last checked. Also, it can read all the details including sender name, date, subject, and mail body to make it easy for you. Google Assistant can’t read e-mails and will only show the last two emails.
4. Online Ordering to Making Reservations
Both Google Assistant and Siri can offer you suggestions for a pleasant restaurant at the nearby places but only Siri offers to take action on it, either by calling your selected restaurant to book reservations or by displaying directions.
While interacting with both the platforms, we figured out nobody among two of them is a clear winner. None of the AI assistants are flawless, AI technology is at an emerging stage and there is a lot more to come.
Knowing the facts and statistics, it’s time to harness the power of chatbots that aids your business flourish in the competitive marketplace. Hiring a skilled Chatbot developer, you can get conversational digital assistants using advanced NLP and Rule-based techniques. Though with the fast pace of development in AI technology, ignoring it now may cost you higher in later stages.